Privacy Policy
Syntekabio, Inc. (hereinafter referred to as the “Company”) values the personal information of data subjects and complies with the Personal Information Protection Act and other relevant laws to protect users’ rights and interests.
This Privacy Policy outlines the types of personal information collected through the Company’s website and services, methods of collection, purposes of processing, retention periods, and more.
1. Items of Personal Information Collected
Required information: Name, email address, phone number (mobile), area of interest or inquiry type, and inquiry details
Optional information: Company/organization name, job title, career history, links (GitHub, LinkedIn, portfolio, etc.), self-introduction, and additional notes
Automatically collected information: IP address, browser information, device information, operating system, access time, service usage records
Customer journey data (behavioral data): Website visit path, page navigation history, click events, referring page, referring medium (including UTM parameters), browser/device settings, etc.
This data is collected for lead conversion analysis and marketing optimization purposes and may be automatically collected before form submission via Re:Catch, a lead generation solution by Business Canvas.
Such data is processed in a de-identified form and collected without explicit user input.
※ Users may limit this data collection by disabling cookies or JavaScript in their browsers; however, some website functions may not operate correctly as a result.
2. Methods of Personal Information Collection
The Company collects personal information through the following means:
User input via website forms for inquiries, consultation, talent pool registration, and lead capture
Input through separately operated inquiry forms
Submission of online/offline forms for events or promotions
Cookies and scripts for automated data collection
Automatic collection of customer journey data via the Re:Catch solution (including pre-form submission)
3. Purpose of Personal Information Use
Collected personal information is used for the following purposes:
Responding to inquiries and providing consultation
Providing technical/service-related information and communication
Managing a talent pool for recruitment and notifying users of future opportunities
Providing marketing/promotional information such as events, newsletters, and service updates via email, SMS, or phone (upon prior consent)
Statistical analysis and service improvement
Fulfilling legal obligations
Lead conversion optimization and advanced marketing based on customer journey analysis
4. Retention and Use Period of Personal Information
The Company destroys personal information without delay once the purpose of collection and use has been fulfilled.
However, if required by relevant laws or internal policies, the information may be retained as follows:
Records related to contracts and withdrawal of subscriptions: 5 years
Records related to consumer complaints and dispute resolution: 3 years
Access logs: 3 months
Customer journey data (behavioral data): De-identified within 30 days after collection and not retained beyond analytical purposes
5. Provision of Personal Information to Third Parties
The Company does not provide personal information to external parties without the data subject’s consent, except in the following cases:
When prior consent has been obtained from the data subject
When required by law (e.g., investigation by authorities, court orders)
6. Outsourcing of Personal Information Processing
The Company outsources the following services to third parties for smooth operation:
Cloud infrastructure management: Amazon Web Services (AWS)
Website analytics tools: Google LLC (GA)
Operation of lead generation and customer journey analytics: Business Canvas (Re:Catch)
※ The Company supervises and manages its service providers to ensure compliance with personal information protection laws.
7. Rights of Data Subjects and How to Exercise Them
Data subjects may exercise the following rights regarding their personal information at any time:
Request access or provision of personal data
Request correction or deletion of personal data
Request suspension of data processing
Withdraw consent or refuse collection/use/provision
These rights may be exercised through the Company’s website or via email, and the Company will take prompt action accordingly.
8. Technical and Administrative Safeguards for Personal Information
The Company implements the following measures to ensure the safety of personal data:
Minimization and control of access to personal data
Encryption of key personal data fields
Regular internal security inspections and responses to external audits
Employee training on personal information protection and security
Security incident response systems in case of data breaches or leaks
9. Use and Control of Cookies
The Company uses cookies to improve user convenience and enhance services. Cookies are small data files generated during website usage, stored in browsers to remember user settings or analyze visit behavior.
Essential cookies: Maintain login sessions, manage sessions, security settings, etc.
Performance cookies: Analyze visitor numbers, usage patterns, and behavior
Marketing cookies: Provide personalized content and advertisements
Users can disable or delete cookies via browser settings. However, disabling cookies may restrict certain site functionalities.
10. Personal Information Protection Officer
The Company designates a Data Protection Officer to oversee personal information protection and respond promptly and sincerely to user inquiries.
Name: Ilmoon Jang
Department/Position: Marketing Division
Email: imjang@syntekabio.com
Phone: 070-7663-0986
For any privacy-related inquiries, please contact us via the above information. The Company will respond promptly and sincerely.
11. Notification of Privacy Policy Changes
This Privacy Policy may be updated due to changes in laws or internal policies. In such cases, the revised policy will be announced on the Company’s website in advance.
Effective Date: September 1, 2025
This policy applies only to the official website of Syntekabio.
Separate policies may apply to other services or platforms operated by the Company.
